2.1K views · 15 reactions | How can automation help you build greater connections with your customers? 烙 On our “Questions for now” podcast, Bal Mahal, senior product manager, intelligent automation at TELUS Digital, shares examples of how automation can help create space for more humanity in customer experiences.  Listen to the full episode: https://heyor.ca/AldXCM | TELUS Digital | Facebook

Take a look at the four main generations of #robots that organizations are utilizing, their characteristics and associated benefits. Learn more in our report,'Intelligent automation: Making cognitive real' https://go.ey.com/2KepuKc #digital | EY Careers