Mar 29, 2021 · A help desk is a software tool or team of human agents that enable a company to support its customers in real time.

Help desk es una herramienta de software que responde las preguntas de clientes en tiempo real, además de asistirlos con soporte técnico u otros problemas.

Ein Help Desk ist ein Software-Tool oder ein Team von menschlichen Agenten, die es einem Unternehmen ermöglichen, seine Kunden in Echtzeit zu unterstützen.

IBM’s technical support site for all IBM products and services including self-help and the ability to engage with IBM support engineers.

The main focus of an IT help desk is on fixing issues, while a service desk is more broadly focused on delivering services to users. Therefore, the former is for tactical IT support, while the latter is more …

Un service desk es un mecanismo de atención que proporciona un único punto de contacto (SPOC) entre las organizaciones de TI y los usuarios finales.

Un help desk è uno strumento software o un team di agenti umani che permettono a un'azienda di prestare assistenza ai clienti in tempo reale.

Help desk é uma ferramenta de software ou uma equipe de agentes humanos que permitem que uma empresa ofereça suporte a seus clientes em tempo real.

IT service desk In ITSM, the IT service desk is the central point of contact for fielding and managing all incidents, problems and requests. More than a simple help desk, some service desks also handle …

Ein IT-Service-Desk ist ein Bereitstellungsmechanismus, der eine zentrale Anlaufstelle zwischen IT-Unternehmen und Endbenutzern bietet.