Interactive voice response - Wikipedia
Interactive Voice Response (IVR) systems are automated telephony systems that interact with callers, gather information, and route calls to the appropriate recipient. They operate using …
What Is IVR (Interactive Voice Response) & How Does It Work?
Nov 2, 2024 · Interactive voice response (IVR) is a technology included in today’s leading voice-over-internet-protocol (VoIP) solutions that greets and acts on information it collects from …
What Is IVR? - Interactive Voice Response Explained - AWS
Interactive voice response (IVR) is an automated phone system that allows your customers to choose from voice menu options and interact using voice and number pads.
What is Interactive Voice Response (IVR)? The Ultimate Guide
Dec 11, 2025 · Interactive Voice Response (IVR) is an automated VoIP phone system feature using pre-configured call menu prompts to collect customer input via touch-tone keypad or …
What is interactive voice response (IVR)? - IBM
Interactive voice response (IVR) is an automated telephone system technology that enables callers to receive, provide information or make requests by using voice or menu inputs. It …
What is interactive voice response (IVR)? - TechTarget
Feb 4, 2025 · Interactive voice response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipients.
What’s IVR (Interactive Voice Response)? [2026 Guide]
5 days ago · IVR stands for Interactive Voice Response, an automated telephone system that lets callers interact with a computer using voice commands or keypad inputs without needing to …
What is IVR & AI-based Interactive Voice Response Systems
Jul 24, 2025 · What is IVR? Interactive Voice Response IVR is an automated phone system that allows callers to interact with businesses through keypad inputs or voice responses (powered …
What Is Interactive Voice Response (IVR)? Complete Guide
What is an IVR System? An interactive voice response system is an automated service that guides callers through pre-recorded messages, menus, and voice prompts. By using a touch …
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What Is Interactive Voice Response (IVR)? Benefits & Setup
Aug 22, 2025 · Learn how interactive voice response (IVR) systems work, the benefits they provide businesses, and how to set up effective call routing.