Quotation marks are used to set off a person's words, whether spoken or written. They are placed at both the beginning and end of the quote. Ex: Sue remarked, "I'll meet you at the movies," A comma is ...

A few years ago while copy editing an article, I was shocked to see something like this: “I lecture my sales staff about what I call ‘me syndrome,’” Jones said. What shocked me was the punctuation.

With dialogue, specific punctuation is needed. Most often, commas and periods go within the quotation marks, but there are some forms of punctuation and examples that go outside of the quotation marks ...