Technology is part of modern life but with it, there is the growing threat of identity theft. Technology may make life easier for consumers but unfortunately, it’s also a tool for scammers. A survey ...

AUSTIN, Texas –– Artificial intelligence has become the Swiss Army knife of the business world, a universal tool for increasing sales, optimizing efficiency, and interacting with customers. But new ...

JD Power announced last week the results of its 2022 US Consumer Lending Survey. The survey found that 38% of vulnerable consumers -- defined as consumers who have a difficult time making necessary ...

CFPB Director Rohit Chopra called overdraft fees "a massive junk fee harvesting machine" in January when the agency proposed a rule that would set maximum fees at $14 for the largest 175 banks. The ...

Some 35 million adults in the UK are financially vulnerable, according to FCA criteria. And 37% of financially vulnerable consumers want greater investment in AI-powered chatbots to help them with ...

Australia’s household spending trends in early 2025 reveal an increasingly cautious consumer landscape, shaped by growing economic pressures and shifting priorities, while a parallel rise in scams ...

Australia’s competition watchdog has filed proceedings against Singtel’s subsidiary, Optus Mobile, alleging what it called “unconscionable” conduct in dealings with some consumers. The Australian ...