Forbes contributors publish independent expert analyses and insights. I write about 21st century leadership, Agile, innovation & narrative. The value-creating enterprise was the theme of my last ...
Capitalism, as Peter Drucker remarked in 1954, is in the first instance about creating value for customers. The significance of his dictum becomes ever more important in the fast-changing ...
A version of this article appeared in the Summer 2021 issue of strategy+business. In the blink of an eye, COVID-19 disrupted the business environment and illuminated a profound, sometimes overlooked ...
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