In thinking about macro marketing trends over the last few years, creating and optimizing customer journeys stands out. The idea is that a personalized experience journey is created for each prospect ...

User experience is one of the most important and least understood aspects of digital transformation. For this episode, we talk with a leading world expert about user experience and how to engage ...

ITHACA, N.Y.--(BUSINESS WIRE)--Palisade Company, the leading provider of risk and decision analysis software solutions for science and industry, today announces the latest version of their ...

Delivering an exceptional user experience is table stakes for running any app or digital service today. While major outages and service disruptions can frustrate users, the real battleground lies in ...

OpTier introduces Experience Manager to help enterprise IT managers more quickly get to the root cause of application performance management problems impacting the end-user experience. Poor ...

Netflix, Hulu, Aereo and other new viewing options are making it so that pay-TV operators must improve their user experiences. That’s a key takeaway from the cable industry’s annual conference in ...