Voiceflow Inc., creator of a collaborative platform for building artificial intelligence-powered conversational chatbots, said today it has closed on a $15 million funding round led by the venture ...

Conversational commerce is gaining traction. Data shows a staggering sevenfold increase in global spending on it from 2021 to 2025, with projections reaching $290 billion this year. But this hype ...

Google is expanding AI-powered shopping in Gemini through partnerships with Walmart, Shopify, and Wayfair, signaling a shift ...

Marketers are putting a brave face on it but, by the end of 2024, most of the signals from third-party tracking will no longer exist. In the absence of data derived from browsers and devices, ...

For years, ecommerce has been stuck in a transactional rut. Shoppers type in a keyword, scroll through product grids, maybe filter a few options, and if the stars align — convert. It’s a model built ...

To date, businesses have used artificial intelligence (AI) to enhance the customer journey in areas such as customer support and content creation. As a result, while customer communications platforms ...

With how fast technology evolves, it can be difficult to remember what the state of ecommerce was 15 or even 10 years ago. Logistically slower, disorganized, impersonal and oftentimes insecure, it’s ...

BASINGSTOKE, England--(BUSINESS WIRE)--A new study from Juniper Research, the foremost experts in telecommunications markets, has forecast global retail spend via conversational commerce channels will ...

Payemoji scales your Customer Engagement with an OMNI Channel Messaging Service and WhatsApp Business Platform. Customers can use the Messaging App on their phone to engage with your business. Engage ...

People want convenience over anything, and consumers want products that make their lives easier. Brands that add voice and chat seamlessly into the buyer journey will gain loyalty, efficiency and ...

DUBLIN--(BUSINESS WIRE)--The "United Kingdom Conversational Commerce Market Intelligence and Future Growth Dynamics Databook - 75+ KPIs on Conversational Commerce Trends by End-Use Sectors, ...

“I want to celebrate our wedding anniversary tomorrow, so I’d like to enjoy a nice wine. Could you recommend something in the 50,000 Korean won range that even a beginner with little experience ...