As access to information becomes quicker and simpler, it’s crucial for businesses to focus on even the smallest details and ensure flawless performance in real time. This approach allows them to ...

There's a brewing backlash among software customers as big vendors raise their support and maintenance prices. Dennis Howlett has captured an emerging backlash among SAP customers over an enhanced ...

According to Gartner, maintenance costs represent about 15 to 25% of total enterprise IT costs each year and IT procurement professionals are constantly being challenged to reduce and control these ...