Customers' fears that they could be forcibly switched onto prepayment energy meters may be putting people off getting smart meters, MPs have warned. Last winter smart meters were used to switch some ...

Everyone with a smart meter will be eligible for £40 payments under a new rule now in place from energy regulator Ofgem. Households which have to wait more than six weeks for installation, or who have ...

Soaring energy prices are squeezing homes and businesses across the UK and Europe, prompting leaders to implement support measures such as the UK’s Energy Price Guarantee. Yet it is often unclear to a ...

Most of us would never intentionally bring something unsafe into our homes. That's why we research new products before buying them. None of us wants to look back and think we exposed ourselves or our ...

UK energy regulator Ofgem has ordered energy companies to suspend the forced installation of prepayment meters in the homes of customers who have fallen behind on their bills. It comes as British Gas ...

Read on to find out what the new rules will mean for you THOUSANDS of households with broken smart meters will receive automatic compensation in days. New rules from the energy regulator Ofgem will ...

A recent RTI reply from the Centre has left unanswered the key legal question of whether consumers can choose between prepaid and postpaid electricity meters. While citing subsequent rules and ...

Itron Inc ITRI has announced the release of the company’s Intelis gFlex prepayment gas meter, which allows customers to prepay for the gas they consume. The above-mentioned meter can be purchased in ...