SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced a major Now Platform expansion with the ...

Sophie for ServiceNow brings AI-powered visual automation to the Now Platform, enhancing resolution, reducing costs, and scaling service experiences across field and customer environments NEW YORK, ...

ServiceNow unveiled its new “Now Assist” family of solutions earlier this month as part of a major expansion of its powerful Now Platform, introducing new generative AI capabilities for IT Service ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced expanded generative AI capabilities, case ...

Elevating Employee Experience with 3CLogic's AI-Powered Contact Center Integrated with ServiceNow HRSD ROCKVILLE, Md., Jan. 8, 2026 /PRNewswire/ -- 3CLogic, the leading AI-powered contact center ...

Opinions expressed by Digital Journal contributors are their own. In today’s rapidly evolving business landscape, HR transformation is a critical component for organizations aiming to maintain a ...

‘We’ve heard loud and clear that our customers are excited about the potential of AI and automation to help them increase productivity and efficiency. But that potential isn’t enough. And as ...

ServiceNow's new chatbot works across applications and can summarize customer service interactions and perform case, incident, and agent chat summarizations; act as a virtual agent; and perform search ...

New features in Now Assist are powered by a domain‑specific ServiceNow LLM, built for the enterprise and optimized for accuracy and data privacy SANTA CLARA, Calif. — Sept. 20, 2023 — ServiceNow (NYSE ...

ServiceNow, the leading digital workflow company making the world work better for everyone, today announced a major Now Platform expansion with the Now Assist family of solutions. “Organisations are ...