he Service Gap: What’s Missing? While individuals may enjoy access to a broad range of financial, legal, and estate planning services, those services often fail to address the unique complexities of ...
Leaders from Shasta County's various public safety and justice organizations plan to discuss their work and how they might better collaborate to cover service "gaps" during a special meeting happening ...
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The service gap no one talks about: How can we expect excellence from staff who’ve never experienced it?
We complain about service a lot. We roll our eyes when the receptionist looks unsure, we lose patience when the waiter forgets something, and we wonder why the butler didn’t anticipate what seemed so ...
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