In public-sector IT, the convergence of self-service and automation stands as a catalyst for innovation. This dynamic duo not only enhances operational efficiency but also empowers both government ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Business process automation (BPA) is undergoing a major evolution in the ...

For years, business intelligence was synonymous with dashboards and colorful static interfaces designed to visualize the past. Yet in today’s environment of constant disruption, speed is the new ...

Now more than ever, state and local government agencies need ways to streamline processes and improve operations. Fortunately, many jurisdictions already use provenIT Service Management (ITSM) ...

Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. May 07, 2025, 01:44pm EDT A sign for "Self Service Check-in ...