Ahead of its Dreamforce conference, Salesforce today announced new Sales Cloud features designed to provide customers with AI-powered insights and self-service options. The capabilities come on the ...

SAP has always been a leading provider of CRM software. However, SAP’s strategy has shifted toward a software-as-a-service (SaaS) model through which it plans to close the gap between its offerings ...

Salesforce plans to release some previously announced features and introduce a few new ones Thursday for its Sales Cloud product, hoping to stay atop the customer-relationship management heap by ...