Some parts of Agentforce for Public Sector are available now, while others follow in the fall. Salesforce is rolling out new AI-powered tools for government agencies under its Public Sector Solutions ...

Slow Agentforce adoption highlights the poor data quality and operational readiness limiting enterprise AI adoption. The post ...

This open ecosystem enables a company’s Agentforce to complete complex tasks that require chaining together actions across Salesforce and a broad network of third-party systems and agents Partners ...

Enterprises waste 5x-10x more tokens than needed on raw data, and switching models alone won't fix the leak.

Salesforce Inc. is going all-in on artificial intelligence agents with this week’s announcement of Agentforce 360, an enterprise-wide platform that infuses agents into nearly every application the ...

Salesforce rolled out sweeping enhancements to its AI agent platform Monday, addressing the biggest hurdles enterprises face when deploying digital workers at scale: Knowing what those agents are ...

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SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE (Nasdaq: NICE) business, today announced NICE inContact CXone support for intelligent routing of omnichannel customer interactions natively in ...

Pricing uncertainty paired with enterprise data readiness, not a lack of enterprise interest, is slowing broader Agentforce ...

Salesforce launched a suite of monitoring tools on Thursday designed to solve what has become one of the thorniest problems in corporate artificial intelligence: Once companies deploy AI agents to ...

Salesforce Inc. (CRM) said Tuesday it will invest $1 billion in Switzerland over the next five years to accelerate the country’s adoption of agentic AI, according to a Seeking Alpha report. The pledge ...