We've all been there — whether it's a grandparent struggling with a new device or a parent confused by software updates. It’s frustrating when you want to help but can’t be there in person. While ...

Many readers ask us: “How do I set up remote access to a Mac from my iPad for free?” – especially since Mac and iPad remote-access software is now so expensive. We think the best option is Google’s ...

If you’re anything like me, you spend basically all of your time on “holiday” not with family enjoying a nice cup of cocoa, but rather fixing and setting up all their devices. This can be annoying ...