Manufacturing SOP creation is breaking down as critical process knowledge remains trapped in training videos and ...

Succession planning in family businesses is a complex and critical endeavor. It’s not just about passing the torch from one generation to the next; it involves meticulous preparation, clear ...

There's a good chance you're either using checklists to record and strike through one-off tasks or you're not using them at all. Either way, you're missing out on an enormous boost in productivity and ...

Superficial descriptions of business process guides and standard operating procedures might indicate little difference between the two. Both documents provide instructions to employees for business ...

The report is the culmination of an internal audit, where the internal auditors describe what they found, provide evidence of the issues that were detected, and the corrective action that they ...

Grievance procedures are a means of dispute resolution that can be used by a company to address complaints by employees, suppliers, customers, and/or competitors. A grievance procedure provides a ...

Safety procedures are an important internal control. Small businesses use safety procedures to ensure owners and employees do not injure themselves or customers during business operations. Certain ...

“If it’s not broke, don’t fix it” feels like a mindset out of the distant past. Not so, as it’s often one of the reasons why agencies experience inefficiencies with their processes and systems — two ...