Frederick (Maryland) Memorial Healthcare System lost $1 million in just one month during the fall 2008 — a loss that was unheard of for the system and due largely to a volume drop on the heels of the ...

Benchmarking is the process of comparing what your company is doing with what the best performing company in your industry is doing. Process benchmarking, one of three types of benchmarking, compares ...

Benchmarking is, or should be, a vital part of any healthcare organization's operational strategy. Simply put, it's used as a point of reference from which an evaluation can be made, and the ...

There are numerous definitions of benchmarking but, in essence, it is learning from others through the comparative analysis of process performance, writes Ray Wilkinson, director of The Best Practice ...

As customers look to take advantage of a competitive IT outsourcing market, benchmarking is more important than ever. Service providers and customers are exploring ways to build a better benchmarking ...