Digitalization, Internet of Things (IoT), big data, artificial intelligence, and virtual reality are some examples of rapidly developing areas of technology that will have a big impact on how ...

Process mining is not a new phenomenon as financial services institutions have typically done some level of this when they are looking at ways to transform their sales and service operations and ...

Ganesh Seetharaman is a managing director at Deloitte Consulting LLP. He leads Deloitte’s Technology Resiliency market offering and is recognized for delivering innovative solutions for his clients, ...

Many workplace safety conversations focus on occupational safety—reducing slips, trips, falls, and other personal injuries. But in high-hazard operations, that’s only half the story. Process safety is ...