This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Everyone knows difficult employees. The narcissist who turns your feedback into a referendum ...

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In business, leadership, and personal relationships, the ability to manage difficult conversations is a critical skill. Whether it is addressing underperformance, negotiating a contract, delivering ...

When we think of what makes a successful manager, we often think of those with a clear vision to guide their team toward strategic goals, who have the ability to inspire and empower employees and who ...

When the world of work turned upside down in 2020, we quickly adapted to Zoom calls, Slack threads and digital whiteboards. At first, this newfound flexibility felt liberating. But as we settle into a ...

Disappointment, hurt, boundaries, power, change, or loss—no matter how emotionally challenging the topic, they’re all ...

I have been working in campus law enforcement for over 40 years; 35 of them as a supervisor or director. When it comes to addressing personnel issues, I have a lot of experience. Managing people is, ...

Once an educator has reflected on their own values, the other three modules are designed to help visitors learn how to navigate risk, prepare for challenging conversations with other adults, and ...

Tough conversations with clients are inevitable, but they don't necessarily have to damage your partnership. Handling these conversations with honesty, empathy and a solution-oriented mindset can help ...