Salesforce (NYSE:CRM) has rolled out Agentforce for Communications, bringing telecom focused AI tools to customer service and network operations. The company also launched an AI powered Fan Companion ...

Usage data infrastructure leader m3ter today announced enhancements to its m3ter Connector for Salesforce on the Salesforce AppExchange to enable seamless integration with Revenue Cloud Advanced (RCA) ...

Cloud file syncing and sharing service Box and customer relationship management software company Salesforce are teaming up again. They’re announcing new native integrations of Box inside Salesforce ...

Staying abreast of data mapping, problems, or system capabilities in our digitally driven world can be challenging. Therefore, you require a customer Relationship Management platform (CRM) which ...

Salesforce is building out its library of pre-wired artificial intelligence agents to take on manual, administrative work on behalf of payers, providers and public health organizations. | Salesforce ...

Salesforce’s Atlas Reasoning Engine introduces hybrid reasoning with Gemini models, enabling AI agents to combine the creativity of AI with the reliability of business processes. The extended ...

SAN FRANCISCO--(BUSINESS WIRE)--Monte Carlo, the leader in data + AI observability, today unveiled its new suite of native integrations with Salesforce, empowering teams to ensure trust in the data ...

Vonage's AI-powered voice solution for virtual and human agents brings next-gen intelligence to customer engagement to elevate the customer experience Vonage Contact Center + Salesforce Voice and ...

Salesforce Inc. and Amazon Web Services Inc. are launching a new collaboration that will see them more closely link together over a dozen of their services. The initiative, which expands upon a ...

First-of-its-kind integration brings data + AI observability to Salesforce CRM and Data Cloud, enabling customers to build trusted AI agents with Agentforce Monte Carlo, the leader in data + AI ...