It’s a new semester, so I briefly want to revisit a perennial topic among academics: the increasing demands on our time from e-mail, social media, and the internet more generally. I often hear this ...

I once reported to a senior executive who made a practice of giving assignments to multiple managers at the same time. "Vic," she'd say, just a touch panicky, "I need you and Wolf and Dobbin to handle ...

Keeping projects on track — especially in the face of constant change requests and additions — is a project manager’s greatest challenge. And when project managers don’t properly set expectations from ...

We have certain expectations of products and of companies. These “normative expectations” are the standards that we hold people and organizations to, and sometimes they are unreasonable. Much of life ...