Probably the single-most-important contribution you can make to your relationship is to be aware of your own feelings. The second-most-important contribution you can make is being aware of your ...

Business success hinges on how well companies engage with their customers. Interactions must be clear, concise, and consistently on-brand. Business success hinges on how well companies engage with ...

Communication is either effective or ineffective (not “good” or “bad”), and there should be alignment between what was said, what was heard and what was meant. Use the “Platinum Rule” (treat others ...