Law firms today possess access to a wider and deeper collection of technological tools than any prior generation. Within this “golden age of legal technology,” 1 one of the most impactful innovations ...

Across enterprises, no business process -- purchase to pay, order to cash, customer service, supply chain, IT service management -- always works exactly as planned. Gaps arise either due to changes to ...

Prioritizing your onboarding process will help ensure customers begin successfully, obtain a clear understanding of how your service or product works, and build a relationship of trust with your ...

Seeking efficiencies and streamlining operations, businesses have been turning to AI-based automation. As they pursue this, they need a way to look beyond their assumed processes to improve their ...

The current economic recession is leading many companies to cut costs by eliminating products or services, reducing the work force and/or scaling back on spending and expenses. Another option that ...

The legal landscape has undergone significant changes in recent years, driven in large part by advancements in technology.

Jim was recently hired by a company to help improve the reliability of its network infrastructure. Over the past year, this company has made a significant investment in VoIP and has experienced a ...

There’s no way for blockchain-based businesses, financial service providers or banks to bypass Know Your Customer (KYC) processes. But existing KYC solutions that have been developed over the years, ...

Improve healthcare operations and leverage cutting-edge technology to enhance processes. The online Graduate Certificate in Healthcare Quality Improvement will help you hone your analytical skills to ...

In January 2025, the Department of Homeland Security (DHS) released its “Playbook for Public Sector Generative Artificial Intelligence Deployment” (the “Playbook”). The Playbook provides valuable ...