In September 2016, Salesforce launched Einstein, an AI platform to power predictions across all of the company's cloud-hosted products. Just over four years after Einstein's debut, Salesforce says the ...

Einstein Sales Development Rep (SDR) Agent uses generative AI to have personalized conversations with inbound prospects; Einstein SDR Agent can answer questions, handle objections, qualify leads, and ...

Salesforce Inc. said today it’s adding new generative artificial intelligence and real-time data capabilities to its Sales Cloud, Service Cloud and Data Cloud offerings. The updates include an ...

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the global leader in CRM, today launched Einstein GPT, the world’s first generative AI CRM technology, which delivers AI-created content across ...

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM) today introduced the next generation of Einstein, its AI technology. Einstein now includes: Einstein Copilot: A new and trusted out-of-the-box ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Salesforce today announced the public beta release of Einstein Copilot, a ...

Salesforce recently held its annual Dreamforce event, where it unveiled a host of products tied to the new Einstein 1 Platform. This platform aims to enhance productivity and customer engagement by ...

Salesforce clients will be able to exchange Slack messages with a ChatGPT chatbot that can show data from Salesforce. New tools drawing on OpenAI models can write customer service responses and ...

As sales organizations shift to handling most, if not all, sales calls digitally, Salesforce is adding new functionality to its cloud-based software that the company hopes will help its clients adjust ...

Salesforce is introducing artificial intelligence (AI) and predictive capabilities across its cloud customer relationship management (CRM) software-as-a-service products through its Einstein brand. At ...