During the onset of the global COVID-19 pandemic and the ensuing lockdown, drive-thru windows became a crucial lifeline, preserving customer access to goods and facilitating retailers to do business ...

Chick-fil-A, for a host of reasons, might be the most microscoped drive-thru in America. But it usually owes to one of two points. Firstly, the volumes running through these locations rival some of ...

While the ordering rush outside the four walls was hardly a pandemic trigger, it did create lasting consumer habits. The National Restaurant Association’s latest 2025 Off-Premises Restaurant Trends ...

McDonald’s — the drive-thru window. Americans have taken advantage of drive-thru windows for a long time. The first was alongside a bank in St. Louis, Missouri in 1930. Then a California restaurant — ...