In April 2021, the US Supreme Court issued its decision in Facebook v. Duguid narrowly construing the Telephone Consumer Protection Act’s (TCPA) “automatic telephone dialing system” definition. In so ...
CodeRed allows authorities to call residents and businesses to alert them to emergencies in their areas. It is capable of dialing 60,000 numbers an hour. The system then delivers a recorded message to ...
Learn how Direct Inward Dialing can be used with a cloud phone system to create efficiencies and cost savings. Direct Inward Dialing (DID) is a way to reach a specific team member or department in an ...
The main tradeoff between a predictive dialer vs progressive dialer is speed vs control. Learn about both and and how they compare. Before choosing between a predictive dialer and a progressive one ...