Design thinking is a great way to help students tackle problems in manageable pieces—it can also help them learn empathy and think about the global implications of local problems. Lisa Yokana, high ...

To deliver innovative, customer-centric solutions through design thinking, we must begin with empathy. In its simplest and purest form, empathy enables us to not only experience and understand another ...

At its root, design thinking addresses the critical areas of who, what, how and why. But, it needs to start with the customers' needs. Design thinking has been around for years, but the methodology ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Are you familiar with the show Undercover Boss? A CEO goes undercover and immerses ...

Many thanks to Julie Colantoni, first-grade teacher at Memorial School in Medfield, MA, for sharing her story. You can learn more about the exciting happenings in her classroom on her blog. A few ...

In her early teaching years, Wanny Hersey learned how hands-on projects—which would eventually become known as “making”— could engage and motivate her English students like nothing she’d seen before.

If the pandemic has reinforced one of the bitter truths of life more than ever, it would be the fact that change is a constant (sometimes for the worst) and that we need to stay prepared for what it ...

Designers love to tout their ability to empathize with users. But too much empathy can kill a company. Here’s what to do instead. [Cover Image: Foundation Capital] I’ve had my fill of empathy. Or to ...