Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More These days, conversational artificial intelligence (AI) chatbots are ...

We’re at the cusp of a sharp rise in devices that have no screen but do have conversational voice controls, such as the Amazon Echo. Smart home and Internet-of-things (IoT) objects that respond to ...

Forbes contributors publish independent expert analyses and insights. Steve Andriole writes about all things digital - and especially AI. This article is more than 3 years old. It’s time for ...

Franklin, Tenn.-based Community Health Systems has deployed a conversational artificial intelligence tool within its patient access center, which serves almost 1,000 CHS-affiliated primary care ...

NEW YORK--(BUSINESS WIRE)--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the launch of Conversational AI+ in Sprinklr ...

Knowledge base integration with conversational AI connects a brand’s knowledge base to large language models (LLMs) to train conversational AI bots on the information in the knowledge base for more ...

None of us could have predicted where the global pandemic would take us, but the year 2020 created more digitalization than the past decade. Today, small and large enterprises are finding themselves ...

TipTopChatbot.com’s CEO Kevin Johnston has announced the launch of the company’s latest conversational bots, which can be adopted into any business’s website for increased customer engagement and ...

According to a recent Gartner, Inc. projection, "conversational artificial intelligence (AI) deployments within contact centers will reduce agent labor costs by $80 billion" by 2026. Being a contact ...