An agency’s user base will not adopt any technology, no matter how appealing, if it falls short on practicality or ...

Small businesses don’t just compete with each other—they go up against industry giants with nationwide reach, deep pockets, and aggressive pricing. It’s not a fair fight, but it’s one that independent ...

Modern businesses don’t suffer from a lack of payment options; they suffer from a lack of control they have over payment experiences. Open-loop payments get the job done. But they’re built to serve ...

If you’re loyal to a brand, a store credit card might be helpful, but a traditional credit card may be more useful for everyday purchases. Holly Johnson is a credit card expert and writer who covers ...

As banks and merchants fight over interchange regulation in Washington, the real struggle is in shoppers’ wallets, phones, and Web browsers. Last month, I wrote about how merchants use discounts, ...