CHICAGO--(BUSINESS WIRE)--Motorola Solutions (NYSE: MSI) today announced VESTA Hybrid, a new offer that unifies the power of Assist AI, advanced Radius Mapping and cyber resilience with VESTA 911 call ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

The SaaS solution integrates the full feature set of RapidDeploy Radius Mapping directly into the VESTA software suite and equips call handlers with Assist AI. "911 is a service our communities expect ...

Motorola Solutions uses AI to help address delays in 911 emergency calls and improve response times. Its Vesta NXT software helps 911 call handlers gather and summarize data for quicker communication.

Motorola Solutions today announced the launch of VESTA NXT, powerful 9-1-1 software that maximizes call handler speed and efficiency while reducing information overload and stress. The technology ...

New 9-1-1 software helps manage information overload; eliminates steps between call handlers and emergency dispatchers CHICAGO--(BUSINESS WIRE)--Motorola Solutions (NYSE: MSI) today announced the ...

5 Call Queue Management Tips to Survive Peak Hour Traffic Your email has been sent Discover the best call queue management tactics to decrease wait times without hiring more call center agents.

New offer to streamline path to cloud for U.S. public safety answering points VESTA Hybrid unifies the power of Assist AI, advanced Radius Mapping and cyber resilience with VESTA 911 call handling ...