MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce performance company, today announced that Calabrio Workforce Management (WFM) now interoperates with Microsoft Dynamics 365 Contact Center. This ...

Designation Recognizes Calabrio WFM for Delivering Software Solutions Built on the Microsoft Cloud That Demonstrate Interoperability and Meet Program Requirements Verint®, The CX Automation Company™, ...

AUCKLAND, New Zealand--(BUSINESS WIRE)--Calabrio, the customer experience intelligence company, has been selected by Spark, New Zealand’s largest telecommunications and digital services company, to ...

Traditionally, WFM intraday management has been considered one of the most complicated activities in contact center management due to the vast amount of data, complex resource considerations and the ...

Calabrio, the workforce performance company, today announced powerful AI enhancements to the Calabrio ONE suite, designed to help organizations streamline operations, improve agent engagement, and ...

DALLAS & MINNEAPOLIS, September 15, 2025--(BUSINESS WIRE)--Calabrio, the workforce and conversation intelligence company, today announced its Workforce Intelligence solution at its annual Calabrio ...

Calabrio, the workforce and conversation intelligence company, is releasing its Workforce Intelligence, offering AI-powered workforce management (WFM) that humanizes the customer experience. According ...

MINNEAPOLIS — Calabrio, the workforce performance company, has announced that Ascensos is using Calabrio ONE to schedule 2,500 agents at seven contact center locations in the United Kingdom, Romania, ...

Calabrio, the workforce performance company, today announced its new workforce management (WFM) integration with Zoom’s omnichannel contact center platform. The cloud-to-cloud integration gives Zoom ...

Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. The scalability of our cloud platform allows for quick deployment of remote work ...